Privacy Statement

PX Electronics Limited Privacy Notice

1. Purpose of This Notice

This privacy notice explains how PX Electronics Limited processes personal data in order to meet its obligations under UK data protection law. It applies to all personal data processed by PX Electronics Limited, including data relating to prospective customers, existing customers, suppliers, partners, and individuals making general enquiries.

For the purposes of this notice, PX Electronics Limited may be referred to as “PX”.

2. Data Controller

PX Electronics Limited acts as a data controller in respect of the personal data it collects and processes.

Company details
PX Electronics Limited
Unit 13B, Southview Park
Marsack Street
Reading
RG4 5AF
United Kingdom
Company number: 13831134

Privacy contact
Responsibility for data protection within PX rests with:

Stuart Chaplin
Director and Privacy Lead
Email: stuart@pxelectronic.com

PX does not have a designated Data Protection Officer, as it is not required to do so under UK GDPR.

3. Scope of This Notice

This notice covers personal data processed by PX where PX determines the purposes and means of processing.

It does not cover personal data processed by PX on behalf of third parties where PX may act solely under their instruction, should such arrangements arise in future.

4. Personal Data Processed

PX processes only personal data necessary for the operation of its business. This may include:

  • Names and job titles

  • Business email addresses

  • Telephone numbers

  • Postal addresses

  • Contractual and invoicing information

  • Customer support communications

  • Technical correspondence relating to products or services

PX does not intentionally collect special category personal data, including health data, biometric data, or criminal offence data.

5. How Personal Data Is Collected

Personal data is collected directly from individuals through:

  • Website contact and enquiry forms

  • Email correspondence

  • Telephone conversations

  • Contractual documentation

PX does not routinely receive personal data from third parties.

6. Website Data, Cookies, and Analytics

PX’s website uses cookies and analytics tools to ensure proper functionality and to understand how visitors use the site.

  • Analytics services may include Google Analytics or hosting-related analytics tools

  • Cookies are managed via the Complianz consent platform

  • Users can control cookie preferences via the website’s cookie banner and settings

Further information about cookies and analytics is provided through the website’s cookie policy and consent mechanism.

7. Purpose and Lawful Basis for Processing

PX processes personal data only where there is a lawful basis under UK GDPR. These include:

  • Legitimate interests
    To respond to enquiries, develop business relationships, promote PX services, and maintain contact following the end of a business relationship.

  • Contractual necessity
    Where processing is required to prepare for or perform a contract, including service delivery and support.

  • Legal obligation
    To comply with legal and regulatory requirements, including tax and accounting obligations.

  • Consent
    Where individuals have opted in to receive marketing communications or newsletters. Consent may be withdrawn at any time.

Marketing communications may be sent on an opt-in basis, including soft opt-in communications to existing customers where permitted by law.

8. Sharing of Personal Data

PX may share personal data with trusted third parties where necessary, including:

  • Accountants, for accounting and tax purposes

  • Payment service providers

  • Service providers supporting business operations

Personal data may also be disclosed where PX is legally required to do so, including to HM Revenue & Customs.

PX expects all third parties to respect the confidentiality and security of personal data and to process it in accordance with applicable data protection law.

9. Data Storage and Security

Personal data is stored using:

  • Cloud-based storage services (including Dropbox)

  • Email systems used by PX

Data is primarily stored within the United Kingdom.

PX applies reasonable organisational measures to protect personal data, including:

  • Access controls

  • Confidentiality obligations for staff and contractors

While PX does not currently apply encryption or formal certification standards, it takes proportionate steps appropriate to the nature of the data processed.

10. International Transfers

PX does not intentionally transfer personal data outside the United Kingdom.

Staff or contractors may access data remotely, but processing remains subject to UK data protection requirements.

11. Data Retention

PX retains personal data only for as long as necessary for its intended purpose:

  • Sales enquiries: up to 6 years after last interaction

  • Customer contracts: up to 6 years after last interaction

  • Support communications: up to 10 years from date of purchase

  • Financial and invoicing records: 7 years

Personal data is securely deleted or destroyed once retention periods expire.

12. Individual Rights

Under UK GDPR, individuals have rights including:

  • The right to be informed about how their personal data is used

  • The right to access their personal data (Subject Access Request)

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

  • Rights relating to automated decision-making and profiling (not used by PX)

Requests may be made in writing or by email to the Privacy Lead.

PX will respond to requests within one month, in line with legal requirements, and may request proof of identity before responding.

13. Complaints

Concerns or complaints about personal data processing should be directed to:

Stuart Chaplin
Email: stuart@pxelectronic.com

Individuals also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Further details are available at the ICO’s website.

14. Changes to This Notice

PX may update this privacy notice from time to time to reflect changes in legal requirements or business practices. The latest version will always be available on the PX website.

v1.0 January 2026

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